chief-customer-officer-advisor

Editorial and source context

What this Skill does

Chief Customer Officer Advisor is a source-indexed Agent Skill for business & operations work. Based on the SKILL.md description, it focuses on chief customer officer advisory for startups: retention decomposition (gross retention vs nrr honesty,…. Use the linked GitHub file to confirm scope and prerequisites before enabling it.

What the author says

Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills.

Compatibility and requirements

• Use an agent runtime that supports Agent Skills and the linked SKILL.md format.
• Confirm the source repository's tools, SDKs, and platform prerequisites for ui and frontend work.

How to install or import it

• Open the linked GitHub SKILL.md and review its scope and setup instructions.
• Install or import the skill using the agent runtime's documented workflow.
• Run a small, non-sensitive test and verify the output before broader use.

Permissions and risks

• Review every command, file path, network request, dependency, and credential scope before enabling it.
• GitHub stars indicate popularity, not safety or correctness; validate the source and test with non-sensitive data.

Example workflows

• Ask an AI agent to apply Chief Customer Officer Advisor to ui and frontend work described in the source record.
• Have the agent state assumptions, required tools, and expected output before using this business & operations skill.
• Compare the result with the linked GitHub SKILL.md and verify it against your project requirements.